Personal Medical Guidance (PMG) powered by PinnacleCare enhances the medical care that you are already receiving by offering direct access to top physicians for education and guidance regarding your healthcare issues. For assistance, contact us Monday through Friday from 8:00 a.m. to 6:00 p.m. (ET) at 800-227-6007 or by completing the secure service request form at the right.
PMG guides members through these easy steps to the care they need:
Your PinnacleCare Healthcare Concierge, supported by the PinnacleCare medical team, begins working on your behalf when you reach out by phone, mobile app, or online request.
PinnacleCare collects, reviews, and organizes your medical records to advise you on appropriate next steps.
PinnacleCare identifies and coordinates a selection of top medical experts to confirm the details of your diagnosis and appropriate treatment options.
PinnacleCare will communicate with you to help you understand your diagnosis, choice of providers, and treatment options.
Your PinnacleCare Healthcare Concierge facilitates the scheduling of appointments with your selected specialist and transfer of your medical records in a timely and efficient manner.
Your PinnacleCare Healthcare Concierge will follow up with you throughout the process to answer questions and ensure you are on the right path.
Note: If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options, or provide medical care. Any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides healthcare services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.